Privacy Policy

Effective Date: September 7, 2026

Service Group LLC (“Big Dawg Service group,” “we,” “us,” or “our”) respects your privacy. This privacy policy explains how we collect, use, and share information when you contact us, request a quote, schedule service, use our website, or otherwise communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, vehicle or equipment information, photographs, and information related to quotes, purchases, installations, repairs, inspections, or other services you request.

We may also collect limited technical information when you use our website, such as browser, device, and website usage information.

How We Use Your Information

We may use your information to:

• Respond to questions and quote requests
• Schedule and provide services
• Communicate about installations, repairs, relocations, inspections, purchases, and service appointments
• Provide customer support and job updates
• Process transactions and maintain business records
• Improve our website, services, and customer experience
• Comply with applicable legal and regulatory requirements

Text Messaging and SMS Consent

If you provide your mobile phone number and communicate with Big Dawg Service Group by text message, we may use SMS to communicate with you regarding your inquiries, quotes, scheduling, service requests, purchases, and other customer-service matters.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.

SMS consent is not shared with third parties or affiliates for their marketing or promotional purposes. We do not sell your SMS consent or mobile phone number for third-party marketing.

How We Share Information

We may share information with service providers that assist us in operating our business, such as communications, website, payment-processing, scheduling, and other business-service providers, when necessary to provide their services to us.

We may also disclose information when required by law, to protect our rights or property, or in connection with legitimate business operations.

We do not sell your personal information for third-party marketing purposes.

Data Security

We use reasonable administrative and technical measures designed to protect the personal information in our possession. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information you have provided. You may opt out of SMS communications at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us

Big Dawg Service Group LLC
Mesa, Arizona
Email: Info@bigdawgsg.com
Website: bigdawgsg.com